Privacy Policy

Last Updated: May 15, 2024

At CS Gaming Hub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Site, and information from third-party sources.

1.1 Personal Information

When you use our Site, we may collect the following types of personal information:

  • Contact Information: Name, email address, mailing address, and phone number.
  • Account Information: Username, password, and account preferences.
  • Transaction Information: Billing address, shipping address, payment information (credit card numbers, PayPal information), and purchase history.
  • Profile Information: Profile picture, biographical information, and preferences.
  • Communications: Messages you send to us through contact forms, email, or customer support inquiries.
  • Survey Responses: Information provided in response to surveys.
  • Contest Entries: Information provided when you enter a contest, promotion, or sweepstakes.

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage, including:

  • Device Information: Computer or mobile device type, operating system, unique device identifiers, browser type, and IP address.
  • Usage Data: Pages visited, time spent on pages, links clicked, referring websites, search terms used to reach our Site, and interactions with our email campaigns.
  • Location Information: General geographic location based on your IP address or more precise location when permitted by you.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. (See our Cookie Policy section for more details)

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing Services: Processing and fulfilling orders, managing your account, and providing customer support.
  • Improving Our Services: Analyzing usage patterns, conducting research, and developing new products or features.
  • Personalization: Tailoring content, recommendations, and advertisements based on your preferences and browsing behavior.
  • Communications: Sending transactional emails, order confirmations, service updates, marketing communications, newsletters, and responding to your inquiries.
  • Marketing and Advertising: Promoting our products and services, displaying targeted advertisements, and measuring the effectiveness of our marketing campaigns.
  • Security and Fraud Prevention: Protecting against unauthorized access, fraud, and other illegal activities.
  • Legal Compliance: Complying with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following parties:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting, customer service, and marketing assistance.
  • Business Partners: Partners with whom we jointly offer products or services.
  • Affiliates: Our parent company, subsidiaries, and affiliates.
  • Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy.
  • With Your Consent: In other cases where we obtain your consent.

We do not sell your personal information to third parties for their own marketing purposes.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information.
  • Restriction: You can request that we restrict the processing of your personal information.
  • Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You can object to the processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

4.1 Marketing Communications

You can opt out of receiving marketing emails from us by clicking the "unsubscribe" link in our emails. Even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account and purchases.

4.2 Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

We limit access to your personal information to those employees, agents, contractors, and third parties who have a business need to know. They will only process your personal information on our instructions, and they are subject to a duty of confidentiality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country of residence. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

9. Third-Party Links

Our Site may contain links to third-party websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Cookie Policy

Cookies are small data files that are placed on your computer or mobile device when you visit a website. We use cookies and similar technologies (such as web beacons, pixels, and local storage) to provide and improve our services, analyze site usage, and enhance your experience.

10.1 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
  • Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

10.2 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

10.3 Third-Party Cookies

We may allow third-party service providers to place cookies on our Site for analytics, advertising, and social media purposes. These third parties may collect information about your online activities over time and across different websites when you use our Site.

10.4 Do Not Track Signals

Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Site currently does not respond to DNT signals. We continue to work with the online industry to define a common understanding of how to treat DNT signals.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Site prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CS Gaming Hub
80 Isabelle Islands
South Tylerfurt, CM0 7HA
United States of America

Email: privacy@csgaminghub.com

Phone: +443099592228

We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.